Performance Isn't About Working Harder. It's About Conversing Better.
When conversations break down, everything else follows: misalignment, slow execution, team friction, missed targets. The solution isn't more meetings—it's transforming how your people think, talk, and work together.
Dr. Neal Jha helps organizations unlock performance by fixing the foundation: conversations. Through research-backed frameworks and customized approaches, he delivers measurable outcomes in team efficiency, managerial capability, and organizational performance.
The Three-Level Framework
Conversational breakdowns cascade across three interconnected levels. Sustainable change requires working at all three.
These levels don't exist in isolation. A leader's lack of resilience (individual) affects how they handle conflicts (interpersonal), which shapes team culture (organizational).
A Custom Approach That Eliminates Translation Time
Most training programs offer generic frameworks that sound good but fail in practice. That gap between learning and doing? That's translation time—weeks wasted figuring out how to apply generic advice to your context.
Discovery
Understanding your context
Confidential 1-on-1 interviews with stakeholders uncover real challenges beneath symptoms.
Diagnostics
Triangulating root causes
Psychometric assessments, team observation, and behavioral science research identify conversational bottlenecks.
Delivery
Transforming through action
Organizations: 6-18 month learning journeys. Teams: Interactive workshops. Individuals: 1-on-1 coaching.
Discovery
Understanding your context
Confidential 1-on-1 interviews with stakeholders uncover real challenges beneath symptoms.
Diagnostics
Triangulating root causes
Psychometric assessments, team observation, and behavioral science research identify conversational bottlenecks.
Delivery
Transforming through action
Organizations: 6-18 month learning journeys. Teams: Interactive workshops. Individuals: 1-on-1 coaching.
Translation time drops to near-zero. You implement immediately because the learning was built around your context from day one.
Science, Story & Commercial Rigor
Trusted By:
Teaching Excellence:
- 6.6/7.0 student evaluation (SMU average: 6.0)
- Dean's Teaching Honor List 2025
- Outstanding Adjunct Award nominee
Professional Memberships:
Academic Foundation
- PhD in Organizational Behavior (SMU)
- Research Fellow at NUS
- Teaches Negotiations, Ethics at SMU (6.6/7.0 rating, Dean's Honor List)
Commercial Experience
- Post-Commercial Negotiations, South32 (US$300M+ portfolio)
- Strategic Global Sourcing, Rio Tinto (US$60M+ procurement)
Creative Approach
- Mindfulness-Based Strategic Awareness certified (MBSAT)
- Theatre, poetry, storytelling background
- Cross-cultural fluency: English, Hindi, Spanish
Neal bridges theory and practice. From navigating multi-million dollar negotiations to researching psychological safety, he translates behavioral science into practical solutions. His theatre background brings frameworks to life through immersive experiences.
Ready to Unlock Performance Through Better Conversations?
Whether you're transforming culture, navigating team challenges, or building executive presence—the journey starts with understanding your context.